Job Responsibilities:
Age - Max 35 yrs
Qualification - Minimum any graduate
- Deliver quality customer service to all guests.
- Take reservations and enquire purpose of visit.
- Greet each guest promptly and courteously with good smile and body language.
- Present menu and share promotions, specials and items to customers.
- Take food and beverage orders, repeat orders to guests and inform guest of estimated time to serve.
- Oversee a team of servers who are assigned to his/her shift.
- Key orders in the Point-of-Sale system efficiently.
- Process payment and check bills promptly.
- Maintain cleanliness of the outlet.
- Assist manager by getting involved in planning and organizing of special events.
- Check food and beverage inventories and stocks in a consistent and accurate manner.
- Follow Food & Beverage Safety and Hygiene policies and procedures.
- Complete opening, operating, and closing procedures.
- Handle problem with cashier payments.
- Escalate guests complain to duty manager if unable to conduct service recovery.
- Implement plans to deliver excellent service for outlet.
Job Requirements:
- Relevant experience working in cafe or bistro OR high end dining will be an advantage.
- Excellent customer service and willingness to learn new items on food and service;
- Team player with excellent interpersonal and communication skills;
- Able to work in fast-paced F&B environment;
- Able to commit weekends and public holidays;
- Able to work split shift
- Able to work at various locations in Mumbai
Job Type: Full-time
Pay: Up to ₹28,000.00 per month
Benefits:
- Food provided
- Paid sick time
- Provident Fund
Experience:
- total work: 1 year (Preferred)
Work Location: In person
