Job Overview
We are looking for a proactive and detail-oriented Client Coordination Executive to support client communication, internal coordination, and operational activities. This role involves handling client queries, coordinating with internal teams, and ensuring smooth communication across departments.
The ideal candidate should have strong communication skills, be well-organized, and be comfortable working in a fast-paced environment. Fresh graduates with a willingness to learn are encouraged to apply.
Key Responsibilities
- Handle client communications, including responding to basic queries and sharing project updates through official channels
- Coordinate with the Accounts team for invoice-related communication and client follow-ups
- Support new client onboarding communication in collaboration with the Sales team
- Assist with Odoo entries, including ticket creation and issue tracking
- Prepare and consolidate client communication reports (CRE reports) for internal review
- Coordinate with the Operations team to gather updates and ensure timely communication to clients
- Maintain proper documentation and communication records
Requirements
- Bachelor’s degree in any discipline
- 0–2 years of experience (freshers are welcome)
- Strong verbal and written communication skills
- Good coordination and organizational abilities
- Basic knowledge of MS Office (Excel, Word, Outlook)
- Willingness to learn tools like Odoo or CRM systems
- Ability to multitask and work in a fast-paced environment
Job Types: Full-time, Fresher
Pay: ₹15,000.00 - ₹20,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Paid time off
- Provident Fund
Ability to commute/relocate:
- Kochi, Kerala: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- Do you have strong verbal and written communication skills to handle client interactions?
- Are you comfortable coordinating with multiple teams and managing follow-ups?
- Are you available to join immediately or within a short notice period?
Work Location: In person