Key Responsibilities:
- Handle customer inquiries via phone and email.
- Maintain and update customer data in the CRM system.
- Coordinate with Sales, Production, Dispatch, and Accounts teams.
- Process customer orders and follow up on deliveries.
- Resolve customer complaints and provide timely support.
- Prepare sales reports, MIS, and customer feedback reports.
- Follow up on pending payments and order status.
- Build and maintain strong customer relationships.
Pay: ₹20,000.00 - ₹28,000.00 per month
Work Location: In person
