Job Title: Inbound Calling Executive (Freshers Welcome)
Location: Mohali, Sector 75 (Onsite)
Job Type: Full-time
Experience: 0–2 Years
Salary: As per company standards
9882287863
Job Description
We are looking for an enthusiastic Inbound Calling Executive to handle incoming calls from candidates and customers. The ideal candidate should have good communication skills, a positive attitude, and the ability to provide accurate information while ensuring a smooth caller experience.
Key Responsibilities
- Attend and manage inbound calls professionally.
- Answer customer/candidate queries and provide accurate information.
- Guide callers regarding job openings, company services, or processes.
- Record caller details and maintain data in CRM/Excel.
- Route calls to the concerned department whenever required.
- Follow up with interested candidates/customers when necessary.
- Maintain a high level of customer satisfaction and professionalism.
Requirements
- 10+2, Graduate, or pursuing graduation.
- Freshers and candidates with up to 2 years of experience can apply.
- Good verbal communication skills in English and Hindi.
- Basic computer knowledge (MS Excel, MS Word, Email).
- Strong listening and interpersonal skills.
- Ability to work from the office in Mohali.
Preferred Skills
- Customer service mindset.
- Positive attitude and willingness to learn.
- Ability to handle multiple calls efficiently.
What We Offer
- Competitive salary.
- Performance-based incentives.
- Training and career growth opportunities.
- Friendly and professional work environment.
Work Location: Mohali, Sector 75 (Onsite)
Working Days: Monday to Friday (Alternate Saturdays, if applicable)
Immediate Joiners Preferred
9882287863
Pay: ₹20,000.00 - ₹30,000.00 per month
Work Location: In person
