Job Summary
We are looking for a professional and guest-focused Front Office Associate to handle daily front desk operations and provide excellent guest service.
Key Responsibilities
- Welcome and assist guests with check-in and check-out.
- Handle reservations, cancellations, guest queries, and requests.
- Manage guest records, billing, and payments accurately.
- Coordinate with Housekeeping and other departments for guest requirements.
- Handle telephone calls and guest complaints professionally.
- Maintain accurate records and shift handover reports.
- Follow hotel SOPs, safety, and service standards.
Qualifications & Skills
- Diploma/Degree in Hotel Management or Hospitality preferred.
- Freshers are welcome to apply.
- Good communication and customer service skills.
- Professional grooming and positive attitude.
- Basic computer and PMS knowledge.
- English required; Hindi/Kannada is an advantage.
- Willingness to work rotational shifts, weekends, and holidays.
Benefits
- Competitive salary
- Food provided
- Uniform provided
- Paid sick time
- Paid time off
- PF & ESI, where applicable
- Training and career growth opportunities
Work Location: In person
Pay: ₹18,000.00 - ₹25,000.00 per month
Benefits:
- Food provided
- Health insurance
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person
