- Perform IBM iSeries administration, including system installation, downloading IBM Program Temporary Fixes (PTFs), software installation, configuration, and security administration.
- Perform daily system monitoring, verifying the integrity and availability of hardware, server resources, systems, and key processes.
- Recommend, schedule, and implement system hardware and/or software upgrades or repairs.
- Perform problem isolation, definition, resolution, and follow-up for system software, hardware, application, and user-reported issues.
- Review system and application logs and verify completion of scheduled jobs, including backups.
- Install, upgrade, configure, test, and maintain third-party software applications.
- Control user access, manage passwords, and maintain a secure systems environment.
- Administer and maintain the Automic environment.
- Prepare SOX compliance documentation for the AS400 platform and provide support during internal audits.
- Participate in on-call support for emergency Change Requests (CRs) and Priority 1 (P1) issues.
- Liaise with cross-functional teams for ongoing production support issues and project initiatives.
IBM iSeries (AS400) Administration, IBM Program Temporary Fixes (PTFs), Software Installation, Software Configuration, System Security, System Monitoring, Hardware Administration, Server Resource Monitoring, System Software Support, Hardware Support, Application Support, System & Application Log Review, Backup Verification, Third-Party Software Administration, User Access Management, Password Management, Automic, SOX Compliance, CL (Control Language), Query/400, SQL Principles, DB/2, OSI400 Communications, Networking, FTP, TCP/IP, IBM MQSI, IBM MQ Series, WMQI (Integrator Broker), Client Access (iSeries Access), IBM CallPath Support, JDE World, JDE OneWorld.
Ethernet, CAT5e, Client/Server Technologies, WAN Technologies, PKMS, DOS, Rumba 2000, Hawkeye, DBU, Crystal Reports.
- 4+ years of experience supporting IBM iSeries (AS400) operating systems.
- 4+ years of system support experience in a production environment.
