Sales Coordinator / CRM Executive – Aluminium Wire Rod Manufacturing (Delhi)
Vinayak Enterprises is an established aluminium wire rod manufacturer supplying India's electrical and cable industry. We're hiring a Sales Coordinator & CRM to own client relationships and the order-to-cash process end to end.
You will:
- Be the go-to contact for client queries, order status, and issue resolution
- Track orders from placement through production, dispatch, and payment
- Support the sales team with quotation follow-ups and client outreach
- Liaise daily with Production, Dispatch, and Accounts
- Keep sales/customer records and reports accurate and current
Requirements:
- 2–3 years in sales coordination, client relations, or account management (manufacturing background a plus)
- Fluent spoken/written English and Hindi
- Working knowledge of MS Excel
- Strong organization, follow-up, and problem-solving skills
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Job Type: Full-time, On-site (6 days/week) | Location: Jhilmil Industrial Area, Delhi |
Experience: 2–3 years |
Pay: ₹35,000.00 - ₹50,000.00 per month
Application Question(s):
- A long-standing client calls you angry because their order is delayed by 5 days due to a production issue. Walk me through exactly what you'd say to them, in English, in the next 60 seconds.
- Tell me about a time you had to say no or push back on a client or a senior colleague. What did you say, and what happened?
- You've promised a client a dispatch date based on what Production told you, and now Production says they'll miss it. What do you do in the next hour?
- Do you have direct experience in Sales Coordination, Client Relations, or Account Management (2–3 years)?
- Have you worked in a manufacturing, industrial, or engineering-related business environment?
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6. Are you comfortable working 6 days a week, fully on-site in Jhilmil Industrial Area, Delhi?
- What is your notice period?
- Rate your spoken English on a scale of 1–5, and describe one work situation where you used it under pressure.
- Are you proficient in MS Excel — specifically for maintaining sales/customer records and reports? (Give one example of a report you've maintained.)
- What is your current and expected CTC?
Work Location: In person
