We are seeking a dynamic, polite, and organized Office Assistant cum Tele caller to join our growing academy. In this hybrid role, you will be the first point of contact for our prospective students and parents. You will handle outbound tele calling to guide students through the enrollment process while ensuring smooth day-to-day front office and administrative operations.
Key Responsibilities
Tele calling & Student Counsel:
- Make outbound calls to prospective students and leads generated from marketing campaigns.
- Provide accurate details regarding courses, admission eligibility, fee structures, and batches.
- Handle inbound inquiries via phone calls, emails, and WhatsApp professionally.
- Follow up regularly with interested candidates to encourage and secure admissions.
Front Office & Administration:
- Greet and welcome walk-in students, parents, and visitors with a welcoming attitude.
- Maintain accurate data and student records in Excel, Google Sheets, or CRM systems.
- Manage office files, documentation, and basic data entry work.
- Coordinate with academic and management teams to streamline batch schedules.
Requirements & Skills
- Education: Minimum Higher Secondary (12th Pass) or Graduate in any field.
- Experience: 0–2 years (Freshers with excellent communication skills are welcome).
- Languages: Fluent in [Malayalam] and professional working English and Hindi.
- Communication: Exceptional phone etiquette, active listening, and convincing skills.
- Tech Skills: Basic proficiency in MS Office (Word, Excel) and Google Workspace.
Benefits & Perks
- Incentives: Performance-based monetary rewards on conversion targets.
- Reimbursements: Mobile phone or internet bill allowances provided by the employer.
- Leave policy: Paid time off and standard sick leaves.
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How to Apply:
Interested candidates can send their updated resume to [[email protected]] with the subject line "Application for Office Assistant cum Tele caller". Alternatively, you can contact us directly at [8089979180].
Pay: ₹12,000.00 - ₹18,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Work Location: In person
