Job Description – Inside Sales Representative (ISR)
Position : Inside Sales Representative (ISR)
Experience : 1–3 Years
Work Mode : Hybrid
Office Location : Anna Salai, Chennai
Employment Type : Full-Time
About the Role
We are looking for a dynamic and results-driven Inside Sales Representative (ISR) to strengthen our sales team. The ideal candidate will be responsible for lead generation, customer engagement, sales follow-ups, license renewals, CRM management, and supporting the sales team in driving business growth. The role requires excellent communication skills, persistence, and the ability to build strong customer relationships.
Key Responsibilities
- Generate new business opportunities through cold calling and outbound prospecting.
- Execute cold email campaigns to engage potential customers.
- Conduct follow-up calls with prospects and existing clients.
- Qualify leads and schedule meetings for the sales team.
- Maintain and update customer information in CRM platforms (Zoho CRM, HubSpot, Salesforce, etc.).
- Coordinate with the sales team for quotations, proposals, customer follow-ups, and deal progression.
- Manage software and cloud service license renewals (Microsoft 365, Google Workspace, AWS, Azure, etc.).
- Build, maintain, and monitor a healthy sales pipeline.
- Support outbound marketing initiatives and lead generation campaigns.
- Maintain customer databases and prepare sales activity reports.
- Track daily sales activities, follow-up status, and conversion metrics.
- Collaborate with internal teams to ensure timely customer responses and high service quality.
Required Qualifications
- Bachelor's degree in Business Administration, Marketing, or any related discipline.
- 1–3 years of experience in Inside Sales, Business Development, or Sales Support.
- Proven experience in cold calling, lead generation, and email outreach.
- Strong customer relationship management and follow-up skills.
- Hands-on experience with CRM platforms such as Zoho CRM, HubSpot, or Salesforce.
- Familiarity with sales prospecting tools such as LinkedIn Sales Navigator, Apollo.io, or similar platforms.
- Basic understanding of cloud solutions including Microsoft 365, Google Workspace, AWS, and Microsoft Azure.
- Good knowledge of Microsoft Excel, Word, PowerPoint, and other MS Office applications.
- Highly organized, target-oriented, and capable of managing multiple tasks simultaneously.
Required Skills
- Excellent verbal and written communication skills.
- Strong negotiation and interpersonal abilities.
- Effective lead qualification and sales pipeline management.
- Customer-focused with strong relationship-building skills.
- Good analytical and reporting skills.
- Self-motivated, proactive, and goal-driven.
- Ability to work independently and collaboratively in a team environment.
Language Requirements
- Candidates should be proficient in English and at least one of the following languages:
- Arabic
- Malayalam
- Hindi
Primary Objective
To support the sales team by generating qualified leads, managing customer renewals, maintaining a healthy sales pipeline, and contributing to the overall growth of the organization's cloud and software solutions business.
Pay: ₹30,000.00 - ₹35,000.00 per month
Benefits:
- Health insurance
- Leave encashment
- Paid time off
- Provident Fund
- Work from home
Work Location: Hybrid remote in Anna Salai, Chennai, Tamil Nadu
