About Us
Kalakriti is a 30+ year established ceramic serveware manufacturer expanding aggressively in B2B and institutional supply. We work with retailers, wholesalers, and bulk buyers across India.
We are looking for a highly organized and detail-oriented professional to manage B2B backend operations, coordination, dispatch tracking, and vendor follow-ups.
Role Overview
This role is critical to ensuring smooth execution of B2B orders — from quotation to delivery. The ideal candidate must be strong in Excel, process-driven, and proactive in coordination.
Key Responsibilities
1️. B2B Order Management
- Prepare quotations and Proforma Invoices
- Create and maintain Purchase Order (PO) tracker
- Track pending POs and follow up with clients
- Maintain dispatch schedule and delivery tracking
- Coordinate courier bookings and shipment status updates
2️. Inventory & Vendor Coordination
- Monitor stock levels of finished goods and raw materials
- Maintain reorder level sheet
- Coordinate with production team for order execution
- Follow up with vendors for procurement and delivery timelines
3️. Documentation & Admin
- Maintain organized office files (physical + digital)
- Track employee attendance sheet
- Manage official email responses for B2B inquiries
- Support housekeeping coordination
Required Skills
- Strong command over MS Excel (VLOOKUP/XLOOKUP, Pivot Tables, Conditional Formatting preferred)
- Excellent written and verbal communication
- Good email drafting skills
- Strong follow-up and coordination ability
- High attention to detail
- Ability to manage multiple tasks simultaneously
- Basic understanding of inventory management
Preferred Qualifications
- 1–4 years experience in operations / backend coordination / B2B support
- Experience in manufacturing, trading, or distribution business preferred
- Commerce / Business background preferred
Key Traits We Are Looking For
- Process-oriented mindset
- Proactive and disciplined
- Comfortable handling responsibility independently
- Strong ownership attitude
- Calm under pressure
Performance Indicators (KPIs)
- Zero missed PO follow-ups
- Dispatch delays less than 48 hours (post production)
- Accurate stock tracking
- Organized documentation system
- Timely vendor coordination
Job Details
- Location: On-site
- Employment Type: Full-time
- Salary: ₹15,000 – ₹25,000 (based on experience)
- Immediate joining preferred
Application Instructions
To apply, please send:
- Updated CV
- Current salary
- Notice period
- A short paragraph explaining your experience with Excel and coordination work
You can also drop your CV and contact on 9810777854.
Job Types: Full-time, Permanent
Pay: ₹15,000.00 - ₹25,000.00 per month
Work Location: In person
