Customer Engagement:
- Initiate and cultivate relationships with potential and current clients through phone calls
and emails.
- Provide personalized assistance, offering tailored solutions and product recommendations
based
on client’s needs and preferences.
Product Knowledge:
- Develop a comprehensive understanding of our coworking space offerings, including
workspace
options, amenities (both facility and business support), and pricing.
- Stay informed about industry trends, coworking best practices, and emerging
workspace technologies.
Sales Target Achievement:
- Meet or exceed sales targets by effectively communicating the unique proposition of our
coworking
space and converting leads into client memberships.
- Identify opportunities to upsell additional services or upgrade clients to higher tiers.
Consultative Selling:
- Conduct needs assessments with potential members to understand their workspace
requirements and preferences.
- Offer advice and guidance on suitable workspace options and the amenities.
- Ability to generate leads by reaching out to start-ups, businesses and corporates
Client Handover:
- Process client agreements and coordinate the onboarding process for new members. Liaise
with the sales and marketing team to ensure smooth setup and onboarding of client’s accounts
and access to workspace amenities.
CRM:
- Maintain accurate records of client interactions and sales activities in the CRM system.
Utilize CRM tools to track sales progress, manage tasks, and schedule follow-up activities
effectively.
- Regularly review and analyse CRM data to identify trends, opportunities, and areas for
improvement in our client engagement strategies.
- Keep track of client contacts and notify the sales team.
Pay: Up to ₹35,000.00 per month
Benefits:
- Health insurance
- Paid sick time
- Paid time off
Work Location: In person