This role is for one of our clients
Company Name: Sportz Interactive
Industry: Sports Technology
Seniority level: Mid-Senior level
Experience: 7+ yrs
Location: Mumbai
Job Type: full-time
We are seeking a highly analytical and operationally driven Lead – HR Analytics and Operations to own and enhance our people analytics, HR operations, workforce planning, and process automation capabilities. This role will serve as a key partner to HR leadership, Finance, and business stakeholders by providing actionable workforce insights, ensuring operational excellence, and driving automation initiatives that improve efficiency and decision-making.
The ideal candidate combines strong HR operations expertise with advanced analytics capabilities and a passion for leveraging technology and automation to build scalable people processes.
- Own and manage HR reporting and analytics, including headcount tracking, hiring pipelines, attrition trends, workforce planning, and talent metrics.
- Develop and maintain executive-ready dashboards and data packs for monthly, quarterly, and annual business reviews.
- Analyze workforce trends, attrition patterns, talent density metrics, and organizational effectiveness indicators to provide actionable recommendations.
- Partner with Finance to track workforce costs, headcount budgets, and people-related financial metrics.
- Build predictive and forward-looking people analytics dashboards that support strategic workforce decisions.
- Monitor employer branding and employee sentiment metrics and drive continuous improvement initiatives based on insights.
- Lead end-to-end HR operations, including onboarding, offboarding, employee lifecycle management, HRMS administration, and data governance.
- Ensure data accuracy, integrity, and compliance across all HR systems and records.
- Manage HR operations processes, service levels, and operational controls to deliver a seamless employee experience.
- Establish, document, and continuously improve HR operational processes and standard operating procedures (SOPs).
- Oversee HRMS administration and ensure timely updates to employee records and organizational data.
- Lead and mentor HR Operations team members, setting clear performance expectations and service standards.
- Identify opportunities to automate HR processes through AI, workflow automation, scripting, and technology solutions.
- Drive adoption of automation-first and analytics-first practices within the HR function.
- Evaluate and implement HR technology tools, integrations, and process enhancements to improve operational efficiency.
- Measure and report the impact of automation initiatives through productivity and efficiency metrics.
- Serve as the primary HR partner for Finance on workforce planning, budgeting, and people cost reporting.
- Collaborate with HR Business Partners and business leaders to provide proactive workforce insights and talent intelligence.
- Support leadership with board-ready and executive-level HR reports, presentations, and strategic workforce analysis.
- Ensure alignment between business growth plans, hiring strategies, and workforce capacity requirements.
- 7–12 years of experience in HR Operations, People Analytics, Workforce Planning, or HR Shared Services.
- Proven experience building and managing HR analytics frameworks, dashboards, and reporting architectures.
- Strong hands-on experience with HRMS platforms; experience with Darwinbox is highly preferred.
- Deep understanding of workforce planning, attrition analysis, headcount management, talent analytics, and workforce cost modeling.
- Advanced proficiency in Excel and data analysis.
- Experience with BI and visualization tools such as Power BI, Tableau, or Looker Studio.
- Strong attention to detail with the ability to manage and validate complex workforce data.
- Excellent stakeholder management and communication skills with experience presenting insights to senior leadership.
- Ability to operate effectively in dynamic, fast-paced, and evolving environments.
- HR Operations
- People Analytics
- Workforce Reporting and Dashboarding
- Data Analysis and Insights Generation
- HRMS Administration
- Headcount Budgeting and Workforce Cost Planning
- Darwinbox
- Power BI, Tableau, or Looker Studio
- Process Automation and AI Tools
- Basic Scripting (Python, Google Apps Script, or similar)
- Experience in technology-driven or high-growth organizations
- Opportunity to build and scale people analytics and HR operations capabilities.
- High visibility role partnering with HR, Finance, and business leadership.
- Drive meaningful impact through data, automation, and operational excellence.
- Collaborative culture with strong opportunities for growth and leadership development.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
