required to lead a team of trainers
plan, develop, and provide customized training and staff development programs, using knowledge of the effectiveness of methods such as classroom training, demonstrations, on-the-job training, meetings, conferences, and workshops
Design of Assessment & Certification framework (including Technology to be leveraged)
completion of all L&D assessment & evaluation activities
analyze training needs to develop new training programs or modify and improve existing programs
helping and mentoring Trainers in maintaining training effectiveness and ensuring organizational benefit
coordinating with different stakeholders and ensuring effective training delivery
manage transnational Quality domain
review performance as per internal and client governance structure
be an enabler – coordinate with other functions to deliver on Quality related metrics
provide feedback and inputs to the team for development as well as SLA delivery
proactive approach when dealing with potential bottlenecks and issues impacting the Quality output
