About Mystore:
Mystore® is the ONDC-connected marketplace which comes with Mystore Seller App+Mystore Buyer App to help SMEs sell and receive orders on the ONDC network. The Mystore Seller App offers 360-degree ecommerce solutions at zero fixed costs for SMEs and hyperlocal businesses and enables them to reach customers across the length and breadth of India.
Mystore Seller App comes with comprehensive features like inventory management, order management, order notifications, complete transaction details, automatic GST calculations etc. to help the sellers run and manage their business easily.
Mystore’s feature-rich buyer app offers a seamless UI/UX experience to ONDC buyers along with other benefits like easy order management, order tracking, interactions with the sellers, order return and refund initiation, and seller and product rating and review options.
Mystore -
What we are looking for:
- Review and approve seller applications, ensuring they meet our platform's standards and requirements.
- Guide new sellers through the onboarding process, including account setup registration, KYC Completion, and product catalog upload and order management.
- Collaborate with the Technical team, Marketing team, and customer support to ensure a smooth onboarding experience for new sellers.
- Manage the day-to-day operations of our online store, including product listings, inventory management, order processing, and customer support.
- Collaborate with the marketing team to develop and implement strategies to drive traffic to our e-commerce platform.
- Continuously optimize the user experience to improve conversion rates and increase customer satisfaction.
- Develop and maintain strong relationships with sellers/Brands, addressing their queries and concerns in a timely and professional manner.
- Ensure that all e-commerce-related activities align with the company's overall objectives and goals.
Core Competencies:
- Excellent communication and interpersonal skills, with the ability to build strong relationships with new sellers.
- Self-starter who believes in the importance of teamwork, while operating unmonitored individually.
- Ability to multitask, prioritize, and manage time effectively
- Ability to maintain composure while communicating with escalated clients.
- Strong attention to deadlines and budgetary guidelines
Pay: ₹10,000.00 per month
Benefits:
- Paid sick time
- Paid time off
Work Location: Remote
