Admin & Donor Relations Executive
Full-Time | On-site | IAB, Madurai
Job Summary
Indian Association for the Blind (IAB) is looking for a proactive and well-organised Admin & Donor Relations Executive to support our growing administrative and donor engagement activities.
The person will be responsible for welcoming and coordinating with individual donors and visitors who visit IAB directly, managing Feast Donation coordination, supporting day-to-day administration, and assisting the team with basic digital and social media activities.
This role would suit someone who is people-oriented, comfortable with computers, confident in communication, and willing to take ownership of multiple responsibilities.
Key Responsibilities
Donor & Visitor Coordination
- Welcome and coordinate with individual donors, visitors and well-wishers visiting IAB.
- Understand their requirements and ensure a smooth and positive visitor experience.
- Coordinate donor visits with relevant IAB teams.
- Maintain donor/visitor records and follow up on enquiries and commitments.
- Assist in sending acknowledgements, thank-you messages and basic donor communication.
Feast Donation Coordination
- Coordinate the Feast Donation programme, including donor communication, scheduling and internal coordination.
- Maintain records of feast sponsors and donation details.
- Coordinate with the kitchen/operations team to ensure arrangements are made as committed to donors.
- Capture basic photographs/videos of the feast and share relevant updates with the concerned team/donor.
Administration
- Handle day-to-day administrative activities and documentation.
- Maintain files, records, databases and basic reports.
- Coordinate with internal departments for meetings, visits, events and other requirements.
- Handle emails, WhatsApp communication and routine correspondence.
- Support the existing administration team whenever required.
Basic Digital & Social Media Support
- Assist the digital team with basic content collection from IAB activities.
- Take good-quality photographs and short videos using a mobile phone.
- Capture donor visits, events, student activities, celebrations and other important moments.
- Assist in preparing basic content/captions for social media.
- Coordinate with the digital marketing team for sharing photographs, videos and updates.
- Basic knowledge of Instagram, Facebook, WhatsApp and Canva will be an advantage.
Required Skills & Qualifications
- Bachelor's degree in any discipline.
- 2–5 years of experience in administration, front office, customer relations, donor coordination or a similar role.
- Excellent verbal and written communication skills.
- Good command of English and Tamil.
- Strong computer skills and comfortable working with:
- MS Word
- Excel
- PowerPoint
- Email
- Google Drive/Google Sheets
- WhatsApp
- Good organisational and follow-up skills.
- Ability to manage multiple tasks and coordinate with different teams.
- Should be comfortable interacting with senior professionals, donors and visitors.
- Basic photography and mobile video skills.
- Basic understanding of social media and digital marketing.Preferred Candidate Profile
We are looking for someone who is:
- Energetic, proactive and approachable
- Comfortable speaking with new people
- Responsible and good at follow-ups
- Presentable and professional
- Willing to learn and take initiative
- Sensitive and empathetic towards persons with disabilities
- Comfortable working in a social-impact organisation
- Able to work independently while coordinating closely with the existing team
Prior experience in an NGO, CSR, fundraising, hospitality, customer relationship management or donor coordination will be an advantage.
Important
This is not a purely desk-based administrative position. The candidate will be expected to interact with donors and visitors, coordinate with internal teams, move around the campus when required, and occasionally travel locally for coordination-related work.
Job Details
Position: Admin & Donor Relations Executive
Location: Indian Association for the Blind, Madurai
Job Type: Full-Time | On-site
Experience: 2–5 years
Salary: ₹15,000–₹20,000 per month, depending on experience and suitability
Working Days: Monday–Saturday
Work Location: In person
To Apply
Interested candidates may send their resume to: [email protected]
Pay: ₹15,000.00 - ₹20,000.00 per month
Benefits:
- Food provided
- Provident Fund
Application Question(s):
- Do you have 2–5 years of experience in administration, front office, donor coordination, customer relations, or a similar role?
Yes
No
- Are you comfortable working full-time from our IAB campus in Madurai (Sundarajanpatty/Alagar Kovil Main Road area)?
Yes
No
- How would you rate your computer skills, particularly MS Excel, Word, Email and Google Sheets?
Excellent
Good
Basic
Not familiar
- Do you have experience or basic knowledge of social media platforms such as Instagram/Facebook and Canva, and are you comfortable taking photos and short videos using a mobile phone?
Yes, both
Social media/Canva only
Photography/video only
No experience
- This role involves directly interacting with individual donors and visitors and coordinating Feast Donations. Are you comfortable communicating with donors over phone, WhatsApp and in person and following up with them regularly?
Yes, very comfortable
Yes, reasonably comfortable
Not comfortable
- Are you willing to travel locally within Madurai when required for donor/administrative coordination?
Yes
No
Work Location: In person
