- Monitor outstanding customer balances and follow up for overdue payments through calls, emails, and official correspondence.
- Coordinate with the billing and sales teams to resolve invoice discrepancies and ensure correct documentation.
- Build and maintain strong relationships with clients to facilitate smooth collections and dispute resolution.
- Maintain accurate records of collection activities, payment promises, escalations, and client communications.
- Generate and share regular collection reports with management.
- Ensure compliance with company credit policies and assist in improving collection processes.
- Escalate accounts for legal or management intervention as needed.
- Assist the accounting team with month-end receivables reconciliation.
Job Types: Full-time, Permanent
Pay: ₹21,100.00 - ₹35,500.00 per month
Work Location: In person
