About Us
Medi Health India is a medical tourism company based in Gurugram, helping international patients—primarily from Fiji and other Pacific Island countries—access high-quality medical treatment at leading hospitals across India. We coordinate the complete patient journey, from the initial enquiry to post-treatment follow-up.
Job Summary
We are looking for a proactive and detail-oriented Medical Tourism Coordinator / Admin Executive to manage patient enquiries, coordinate with hospitals, prepare quotations and treatment proposals, maintain records, and ensure smooth communication throughout the patient journey.
Key Responsibilities
· Respond to patient enquiries via WhatsApp, email, phone, and social media.
· Collect and organize patients' medical records.
· Coordinate with hospitals to obtain treatment plans, quotations, and doctor opinions.
· Prepare treatment proposals and cost estimates.
· Maintain communication with patients regarding appointments and treatment progress.
· Follow up with hospitals for reports, discharge summaries, and billing details.
· Coordinate teleconsultations between patients and doctors.
· Maintain patient records in Excel or CRM.
· Prepare daily, weekly, and monthly reports.
· Assist with visa documentation, travel, and accommodation when required.
· Perform general administrative tasks and follow up with prospective patients.
Preferred Qualifications
· 1–3 years of experience in medical tourism, healthcare, hospital administration, or customer service.
· Freshers with excellent communication skills may also apply.
· Good spoken and written English and Hindi.
· Knowledge of Microsoft Excel, Word, Google Sheets, and email.
Desired Skills
· Excellent communication and interpersonal skills.
· Strong organizational and multitasking abilities.
· Professional email writing.
· Attention to detail.
· Customer-focused attitude.
Working Hours
Monday to Saturday (Office-based)
Pay: ₹20,000.00 - ₹30,000.00 per month
Benefits:
Work Location: In person
