Job Title: Customer Support Executive
Job description:
Job Description:
Decathlon is looking for enthusiastic and customer-focused Customer Care Executives to join our team. The ideal candidate will be responsible for assisting customers, resolving queries, and delivering an excellent shopping experience.
Key Responsibilities:
Assist customers with product information and support
Handle customer queries through phone, email, or in-store interaction
Resolve customer complaints professionally and efficiently
Ensure high levels of customer satisfaction
Maintain accurate records of customer interactions
Support the team in achieving service targets
Eligibility:
Minimum 12th pass / Graduate
Freshers and experienced candidates can apply
Good communication skills in English and Hindi
Passion for customer service
Skills Required:
Strong communication and interpersonal skills
Problem-solving ability
Customer-focused attitude
Basic computer knowledge
Pay: ₹20,457.24 - ₹39,839.12 per month
Benefits:
- Commuter assistance
- Health insurance
Education:
- Higher Secondary(12th Pass) (Required)
Experience:
- Customer support: 1 year (Required)
Work Location: In person
