Job Summary
We are seeking a motivated and enthusiastic Telecalling Executive to join our real estate sales team. The ideal candidate will be responsible for contacting potential customers, generating qualified leads, scheduling site visits, and supporting the sales team in achieving business targets. The candidate should possess excellent communication skills and a customer-focused approach.
Key Responsibilities
- Make outbound calls to prospective customers from company-provided databases and marketing campaigns.
- Explain real estate projects, property features, pricing, offers, and payment plans.
- Generate and qualify sales leads.
- Schedule site visits and appointments for the sales team.
- Follow up regularly with interested customers through phone calls, WhatsApp, SMS, and email.
- Maintain accurate records of customer interactions in the CRM system.
- Build and maintain positive relationships with customers.
- Handle customer inquiries professionally and resolve basic queries.
- Coordinate with the sales team regarding customer appointments and follow-ups.
- Meet daily, weekly, and monthly calling and lead generation targets.
- Update customer feedback and market information to the management team.
- Maintain confidentiality of customer information and company data.
Required Qualifications
- Bachelor's Degree or Intermediate (12th Pass) with relevant experience.
- 1–3 years of telecalling, telesales, or customer support experience (Real Estate experience preferred).
- Freshers with excellent communication skills may also apply.
Required Skills
- Excellent verbal communication skills in English and local language(s).
- Strong convincing and negotiation skills.
- Customer service orientation.
- Basic computer knowledge (MS Office, Excel, CRM software).
- Ability to handle customer objections professionally.
- Good listening and interpersonal skills.
- Ability to work under sales targets and deadlines.
- Positive attitude, self-motivated, and result-oriented.
Preferred Skills
- Experience in real estate sales or property marketing.
- Knowledge of CRM software.
- Familiarity with residential and commercial real estate projects.
- Experience handling online leads from property portals and social media campaigns.
Key Performance Indicators (KPIs)
- Number of outbound calls made per day.
- Qualified leads generated.
- Site visits scheduled.
- Customer follow-up conversion rate.
- Sales conversions supported.
- Monthly target achievement.
Working Hours
- 10:00 AM to 7:30 PM (or as per company policy)
- Weekly Off: As per company policy.
Salary
- Competitive salary based on experience.
- Attractive incentives based on lead generation and sales conversions.
- Performance-based bonuses.
Career Growth
Telecalling Executive → Senior Telecalling Executive → Team Leader → Sales Executive → Sales Manager
Pay: ₹8,542.42 - ₹30,958.79 per month
Work Location: In person
