Job Summary:
We are looking for a Telecaller Executive to handle inbound and outbound calls, engage with customers, explain products/services, and maintain good customer relations. Candidates with 2–3 years of telecalling or customer service experience are preferred, but freshers with good communication skills are also welcome.
Key Responsibilities:
- Make outbound calls to prospective customers and handle inbound queries.
- Explain company products/services clearly and convincingly.
- Maintain customer database and update records after each interaction.
- Follow up with potential leads to convert them into customers.
- Achieve daily/weekly/monthly targets set by the management.
- Provide accurate information and resolve customer queries politely.
- Maintain professionalism and a positive attitude on calls.
Requirements:
- 0–3 years of experience in telecalling, telesales, or customer support (preferred).
- Freshers with strong communication skills are also eligible.
- Good command of [English/Tamil/Hindi or local language – adjust as per need].
- Basic computer knowledge (MS Office, CRM software).
- Ability to work under pressure and meet targets.
- Positive attitude, patience, and confidence while talking to customers.
Job Types: Full-time, Permanent
Benefits:
Language:
- Hindi (Preferred)
- English (Preferred)
Work Location: In person
Pay: ₹17,000.00 - ₹20,000.00 per month
Benefits:
Work Location: In person
