Mandatory BA Skills
- Should have minimum 4-6 years of work experience as business analyst
- Minimum of 3 years of experience with US Healthcare domain (EHR/EMR/HIS)
- Bachelor's degree like BE/B.Tech/BCA/MCA with MBA degree in technical or business discipline or equivalent experience
- Strong analytical skills, exceptional interpersonal, verbal and written communication skills, and a strong client-facing presence
- Experience in interacting with onshore customers (US/UK/Europe)
- Strong experience in gathering and understanding business requirements for new project and conducting detailed business analysis.
- Performing technical tasks such as creating business requirements documents, user training manuals and guides, and requirements traceability matrices
- Strong experience in Data Mapping based on the HL7/FHIR standards and client’s data source(excel, xml, csv, DB etc.)
- Delivering written and verbal presentations to an organization’s leadership to communicate key findings and updates on business process adjustments
- Conducting in-depth data analysis, using spreadsheets or more specialized tools such as project management software and traceability solutions
- Knowledge of ensuring proper and secure handling of EHRs and other clinical and operational data
- Should have experience in any of the US healthcare domain areas (e.g. Payers, Providers, etc.)
- Good experience in any of the HL7 standards including C-CDA, and FHIR & EDI
- Strong experience in Agile methodologies and JIRA
- Should have intermediate to advanced skills using Microsoft Word, Outlook, Excel, PowerPoint, OneNote and Visio
- Strong experience in technical skills like SQL (like different types of table relationships, writing basic SQL queries), JSON/XML (understanding and modifying XML and JSON structures), POSTMAN (to test the APIs to make sure it returns the expected JSON output)
Mandatory Account Mining Skills / Activities:
- Should be able to understand the customer business, preferences, IT roadmap and business history
- Should be able to get comprehensive information on strategic initiatives and potential investment opportunities
- Should carry out market research on key competitions, carry out competition analysis and plan for tactical and strategic actions
- Should be able to identify the primary decision-makers for each account and understand how open they are to innovation, digital transformation, and implementation of emerging technologies
- Should be able to identify key areas of strength like domain and technical expertise
- Should have regular and continuous communication with all stakeholders
