Job Summary:
A Tele Caller is responsible for communicating with customers or potential clients over the phone to promote products/services, generate leads, provide information, and handle customer inquiries. The role requires excellent communication skills, persuasion abilities, and a customer-focused approach.
Key Responsibilities
- Make outbound calls to prospective and existing customers.
- Explain company products and services to customers.
- Generate leads and schedule appointments for the sales team.
- Follow up on customer inquiries and maintain relationships.
- Handle customer questions and resolve basic issues.
- Maintain accurate records of calls and customer information.
- Meet daily, weekly, and monthly calling targets.
- Update customer databases and CRM systems.
- Collect customer feedback and report insights to management.
Required Skills
- Excellent verbal communication and interpersonal skills.
- Good listening and convincing abilities.
- Basic computer knowledge and data entry skills.
- Ability to work under targets and deadlines.
- Positive attitude and customer-oriented mindset.
- Knowledge of local languages and English (preferred).
Qualifications
- High School Diploma / Intermediate / Bachelor's Degree (preferred).
- Prior experience in telecalling, customer service, or sales is an advantage.
Salary Range
- Depends on experience, industry, and location.
- Often includes performance-based incentives and bonuses.
Sample Job Description for Posting
Tele Caller Required
We are looking for a motivated and energetic Tele Caller to join our team. The candidate will be responsible for making outbound calls, generating leads, handling customer inquiries, and maintaining customer relationships. The ideal candidate should possess strong communication skills and the ability to achieve sales targets.
Responsibilities:
- Contact potential customers via phone.
- Explain products/services and answer queries.
- Generate leads and schedule meetings.
- Maintain call records and customer data.
- Achieve assigned targets.
Requirements:
- Excellent communication skills.
- Basic computer knowledge.
- Ability to work independently and as part of a team.
- Experience in telecalling/sales is preferred.
Job Type: Full-time
Experience: 1–5 years
Location: Kakkanad
Salary: From 15000 + Incentives
Pay: ₹15,000.00 - ₹18,000.00 per month
Benefits:
Work Location: In person
