We are looking for enthusiastic and customer-focused individuals to join our team as Inbound Customer Support Executives. The candidate will be responsible for handling incoming customer calls, resolving queries, and providing excellent customer service.
Key Responsibilities:
- Handle inbound customer calls and respond to queries in a professional manner
- Provide accurate information about products and services
- Resolve customer complaints and escalate issues when required
- Maintain records of customer interactions
- Ensure high levels of customer satisfaction
Requirements:
- Freshers or candidates with up to 1 year of experience in customer support
- Good communication and interpersonal skills
- Basic computer knowledge
- Ability to work in rotational/two shifts
- Customer-oriented attitude and problem-solving skills
Preferred Skills:
- Good listening skills
- Ability to handle customer queries patiently
- Team player with a positive attitude
Job Type: Full-time
Work Location: In person
Work Location: In person
