JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Property Manager
Position Overview
Seeking an experienced Property Manager with 15-20 years of commercial property management expertise to oversee operations, tenant relations, and asset performance for our commercial portfolio. This senior-level position requires a proven track record of managing complex commercial properties and delivering exceptional results for owners and tenants.
Key Responsibilities
Property Operations & Management Oversees day-to-day operations of assigned commercial properties, ensuring optimal functionality, appearance, and performance. Manages building systems, preventive maintenance programs, and capital improvement projects. Coordinates with engineering and facilities teams to maintain property standards and compliance with all regulatory requirements.
Financial Management Develops and manages annual operating budgets. Monitors income and expenses, prepares variance reports, and implements cost-control measures. Reviews and approves vendor invoices, processes tenant reimbursements, and ensures accurate financial reporting. Maximizes net operating income while maintaining property quality and tenant satisfaction.
Tenant Relations & Retention Serves as primary point of contact for tenants, addressing concerns promptly and professionally. Conducts regular tenant meetings and property inspections. Negotiates lease renewals and manages the lease administration process. Develops strong relationships that drive tenant retention and positive reputation in the market.
Vendor & Contractor Management Selects, contracts, and supervises vendors and contractors for maintenance, repairs, capital projects, and specialized services. Negotiates service agreements, monitors performance against contract terms, and ensures work quality meets property standards. Manages competitive bidding processes for major projects.
Leasing Support & Marketing Collaborates with leasing teams on space tours, tenant improvements, and lease negotiations. Provides operational input on lease terms and conditions. Maintains property marketing materials and ensures properties present competitively in the market.
Risk Management & Compliance Ensures compliance with building codes, safety regulations, ADA requirements, and environmental standards. Manages insurance matters, incident reporting, and emergency response procedures. Conducts regular safety inspections and implements risk mitigation strategies.
Team Leadership Supervises on-site property staff including assistant managers, engineers, and administrative personnel. Provides training, performance management, and professional development. Fosters a culture of service excellence and operational efficiency.
Required Qualifications
Experience 15-20 years of progressive property management experience in commercial real estate, including office buildings, retail centers, industrial properties, or mixed-use developments. Demonstrated success managing properties totaling at least 5 to 10 L square feet. Proven track record of tenant retention rates above market average and delivering strong financial performance.
Education & Certifications
Real Estate, Facilities Management, or related field preferred. CPM (Certified Property Manager), RPA (Real Property Administrator), or equivalent professional designation required or must be obtained within 18 months of hire.
Technical Skills Expert proficiency in property management software systems ,Advanced knowledge of Microsoft Office Suite, particularly Excel for financial analysis. Understanding of building systems including HVAC, electrical, plumbing, life safety, and energy management systems.
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
