The AR Assistant Manager helps lead the hospital’s billing and collections efforts by managing AR teams, tracking performance, resolving escalated issues, and ensuring timely payments from insurance companies and patients. They support the AR Manager in improving cash flow, reducing aging accounts, and maintaining compliance.
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Supervise AR team leaders and specialists in insurance follow-up and collections.
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Monitor aging reports and ensure timely follow-up on outstanding accounts.
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Analyze denial trends, underpayments, and delays in payment.
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Assist with staff training, performance monitoring, and coaching.
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Support escalated payer issues and complex account resolutions.
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Work closely with billing, coding, and patient access departments.
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Help implement process improvements to increase efficiency.
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Ensure compliance with billing policies, payer rules, and regulations (e.g., HIPAA, CMS).
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Prepare regular reports for management on AR performance and KPIs.
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Education: Associate or bachelor’s degree in healthcare administration, Business, or related field preferred.
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Experience: 7-9yrs with atleast 1-2yrs of exp in Supervisory role with 3+yrs in Hospital Billing
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Skills:
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Strong understanding of hospital billing and insurance follow-up
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Experience with denial management and claims resolution
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Proficient in billing systems (e.g., Epic, Cerner, Meditech)
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Strong communication, leadership, and problem-solving skills
