Assistant Manager/Supervisor
Company: Pranishka Technologies Pvt. Ltd.
Location: Gachibowli, Hyderabad
Employment Type: Full-Time
About Us
Pranishka Technologies Pvt. Ltd. is a fast-growing technology and training company specializing in Artificial Intelligence, Career Development, Internships, Website Development, Digital Marketing, and Business Solutions.
We are looking for an energetic, proactive, and responsible candidate who can support daily business operations, supervise the team, ensure excellent customer experience, and contribute to the company's growth.
Key ResponsibilitiesOperations Management
- Manage the day-to-day operations of the company.
- Ensure smooth coordination across all departments.
- Monitor daily activities and ensure timely completion of tasks.
- Maintain operational reports, trackers, and documentation.
- Improve operational processes for greater efficiency.
Team Supervision
- Supervise office staff, trainers, and interns.
- Assign daily tasks and monitor performance.
- Support onboarding and training of new employees.
- Foster a positive and productive work environment.
Student & Client Management
- Handle escalated student and client concerns professionally.
- Ensure a high standard of customer service.
- Coordinate counselling appointments and follow up on enquiries.
- Maintain strong relationships with students, trainers, and corporate clients.
Business Support
- Assist management in planning and implementing business initiatives.
- Coordinate with the marketing team for admissions and promotional campaigns.
- Track enquiries, admissions, and operational KPIs.
- Support corporate partnerships and business development activities.
Administrative Responsibilities
- Prepare reports, presentations, and business documentation.
- Coordinate meetings and maintain operational records.
- Ensure smooth office administration.
Required Skills
- Excellent communication skills in English, Telugu, and Hindi.
- Strong leadership and team coordination abilities.
- Excellent organizational and multitasking skills.
- Ability to solve problems independently.
- Strong customer relationship skills.
- Proficiency in Microsoft Excel, Word, and PowerPoint.
- Positive attitude with a willingness to take ownership.
Preferred Qualification
- Bachelor's degree in Business Administration, Management, Commerce, Marketing, or a related field.
- 2 of experience in Operations, Administration, Customer Success, Team Leadership, Business Development, or Project Coordination.
- Experience working in a startup or educational/training environment is an advantage.
Ideal Candidate
We're looking for someone who:
- Takes ownership instead of waiting for instructions.
- Can independently manage the office when required.
- Leads by example and motivates the team.
- Has excellent customer service and communication skills.
- Thrives in a fast-paced startup environment.
- Wants to build a long-term career with a growing company.
Pay: ₹20,000.00 - ₹25,000.00 per month
Work Location: In person