Job Responsibilities
- Assist in the day-to-day operations of the branch.
- Welcome customers and provide proper information about gold loan and other financial products.
- Assist in processing loan applications, renewals, repayments, and other customer transactions.
- Collect and verify customer documents and KYC details as per company procedures.
- Support customer acquisition and generate leads through calls, visits, and referrals.
- Follow up with customers regarding loan renewals, repayments, and pending dues.
- Assist in collection activities and maintain proper records of collections.
- Maintain accurate loan files, registers, receipts, and other branch documents.
- Handle cash and other transactions carefully as per company procedures.
- Provide good customer service and respond to customer queries professionally.
- Assist senior staff in achieving sales, collection, and branch targets.
- Ensure compliance with company policies, KYC requirements, and operational procedures.
- Assist during internal audits and maintain proper branch records.
- Maintain confidentiality and security of customer information, cash, documents, and company assets.
- Perform other duties assigned by the Branch Manager or senior management.
Pay: ₹12,000.00 - ₹15,000.00 per month
Benefits:
- Cell phone reimbursement
- Provident Fund
Work Location: In person
