Full job description
Job Description
We are looking for a Client Servicing Executive with 2–3 years of experience in a digital marketing, advertising, or creative agency to manage client relationships and ensure smooth execution of projects. The ideal candidate should have excellent communication skills, a client-first approach, and the ability to coordinate effectively with internal teams to deliver projects on time.
Key Responsibilities
Serve as the primary point of contact for assigned clients and maintain strong relationships.
Understand client requirements and translate them into clear briefs for internal teams.
Coordinate with SEO, Social Media, Design, Content, and Paid Media teams to ensure timely execution of tasks.
Manage multiple accounts and monitor project timelines and deliverables.
Conduct regular client calls and meetings to discuss campaign progress and requirements.
Share updates, reports, and recommendations with clients proactively.
Identify opportunities for upselling and cross-selling services.
Ensure high client satisfaction and resolve issues promptly.
Maintain meeting notes, project trackers, and communication records.
Requirements
2–3 years of experience in client servicing/account management in a digital marketing, advertising, or creative agency.
Excellent verbal and written communication skills.
Strong coordination and project management abilities.
Ability to manage multiple clients and prioritize tasks effectively.
Proficiency in Google Sheets, Excel, PowerPoint, and project management tools.
Strong problem-solving skills and attention to detail.
Bachelor's degree in Marketing, Business Administration, Mass Communication, or a related field.
Pay: ₹35,000.00 - ₹45,000.00 per month
Work Location: In person
Pay: ₹200,000.00 - ₹700,000.00 per year
Benefits:
Application Question(s):
- do you have media advertisement indutry client serving experience ?
Work Location: In person
