Experience: Minimum 3–5 years of experience in the salon industry
Qualification: Minimum Graduate
Key Responsibilities & Requirements
Team Management & Leadership
- Strong team management and leadership skills with experience handling a team of 15+ staff members.
- Ability to motivate, guide, monitor, and develop team members to achieve business goals.
- Self-motivated, responsible, and capable of maintaining a positive and professional work environment.
Sales & Target Management
- Strong understanding of daily, weekly, and monthly sales targets.
- Ability to drive revenue through upselling, cross-selling, memberships, loyalty programs, and bridal packages.
- Good knowledge of salon products, product consumption, inventory usage, and cost control.
Customer Experience
- Ability to handle VIP and premium customers with professionalism and confidence.
- Strong complaint-handling and customer-retention skills.
- Ability to ensure consistently high standards of service and maintain a premium customer experience.
Operations & Problem Solving
- Ability to independently handle staff, customer, and day-to-day operational issues.
- Strong knowledge of billing systems, CRM, POS, salon/clinic management software, and daily operational processes.
- Ability to monitor salon performance, service quality, staff productivity, and operational efficiency.
Communication & Professionalism
- Excellent communication skills in Hindi, Malayalam, and English.
- Strong interpersonal and leadership skills.
- Excellent personal grooming, punctuality, professional attitude, and a strong sense of responsibility.
- Ability to represent and uphold the standards and image of a luxury salon brand.
Pay: ₹20,000.00 - ₹30,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Work Location: In person
