Job Responsibilities
- Lead, supervise, and motivate the team to achieve assigned business and collection targets.
- Generate new customers and promote gold loan and other financial products.
- Allocate daily tasks and monitor team members' performance.
- Conduct regular customer visits and follow up on leads and overdue accounts.
- Support the team in achieving loan disbursement, renewal, and collection targets.
- Maintain good relationships with customers and ensure quality customer service.
- Monitor daily sales and collection activities and submit reports to the Branch Manager.
- Guide team members in proper documentation, KYC, and company procedures.
- Identify new business opportunities and support branch growth.
- Follow up on pending payments and improve collection efficiency.
- Train and guide new team members on sales, customer handling, and company policies.
- Ensure compliance with company rules, operational procedures, and regulatory requirements.
- Coordinate with the Branch Manager and other departments for smooth branch operations.
- Take corrective action and provide performance feedback to team members when required.
Pay: ₹20,000.00 - ₹22,000.00 per month
Benefits:
- Cell phone reimbursement
- Provident Fund
Work Location: In person
