Location: Eco Tower, Noida
Job Type: Full-time, Office-based
Industry: Home Water Filtration
Salary: Fixed salary plus performance incentives
Shift: Working hours aligned with Australian customers
About the Role
We are looking for two disciplined and customer-focused Sales Executives to join our Noida office.
You will speak with customers in Australia who have enquired about our water filtration systems through Facebook, online forms and other advertising channels.
This role primarily involves making outbound follow-up calls to interested leads, handling inbound enquiries, understanding customer requirements, explaining our products, managing objections and booking the next step in the sales process.
This is not a role for someone who only speaks confidently. We are looking for people who listen carefully, follow the sales process, maintain accurate CRM records and consistently follow up with customers.
Key Responsibilities
- Call new sales leads promptly
- Make outbound follow-up calls to Australian customers
- Handle incoming customer enquiries
- Understand the customer’s water concerns and requirements
- Explain whole-house water filtration products clearly
- Answer basic pricing and product questions
- Handle common objections professionally
- Book appointments, assessments and follow-up calls
- Send approved information to customers through WhatsApp and email
- Record every call, conversation and next action in Zoho CRM
- Follow up with leads until they purchase or are properly closed
- Meet daily call, follow-up, appointment and sales targets
- Attend regular sales training and call-review sessions
- Follow company scripts, pricing and sales processes
- Provide honest daily activity and performance reports
What We Are Looking For
- Good spoken and written English
- Clear and professional telephone communication
- Strong listening and questioning skills
- Confidence when speaking with international customers
- Ability to follow instructions and accept feedback
- Honest, punctual and disciplined work habits
- Good follow-up and organisational skills
- Basic computer and CRM knowledge
- Comfortable with call recording and performance monitoring
- Able to work from our Eco Tower, Noida office
- Comfortable working hours that align with Australian customers
Preferred Experience
Candidates with experience in any of the following will be preferred:
- Telesales
- Outbound calling
- Inbound sales
- Lead conversion
- Appointment setting
- Australian, UK or international customer calling
- Solar, water purification or home-improvement sales
- Insurance, finance, real estate or education sales
- BPO or international call-centre sales
- CRM-based lead follow-up
Candidates with approximately 1–4 years of relevant experience are preferred. Strong fresh candidates with excellent listening ability, discipline and willingness to learn may also be considered.
You May Be a Good Fit If You
- Listen before giving an answer
- Ask questions instead of immediately giving a sales pitch
- Can follow a structured calling process
- Take accurate notes after every conversation
- Accept coaching without becoming defensive
- Remain patient when customers need multiple follow-ups
- Report your work honestly
- Want to build a long-term career in sales
This Role May Not Suit You If You
- Do not like updating CRM after calls
- Frequently interrupt customers or managers
- Prefer using your own process instead of following company instructions
- Are uncomfortable with call recording or activity tracking
- Lose interest when a customer does not buy immediately
- Focus only on incentives without maintaining call quality
- Provide activity updates that cannot be verified through the CRM and calling system
How Performance Will Be Measured
Your performance will be evaluated using:
- New leads contacted
- Total call attempts
- Meaningful customer conversations
- Follow-ups completed
- Appointments booked
- Lead conversion
- Sales completed
- CRM accuracy
- Call quality
- Attendance and punctuality
- Improvement after coaching
Performance will not be judged only by the number of hours reported or calls claimed. Calling activity and customer follow-ups will be recorded through company systems.
What We Offer
- Fixed monthly salary
- Performance-based incentives
- Product and sales training
- Australian customer sales experience
- Warm and interested advertising leads
- Structured scripts and sales processes
- CRM and calling-system training
- Regular coaching and feedback
- Long-term growth opportunities for consistent performers
- Professional office environment at Eco Tower, Noida
Hiring Process
Shortlisted applicants will complete:
- Initial phone screening
- Sales and listening assessment
- Customer-call role-play
- Written and CRM exercise
- Reference check
- Paid practical trial, where applicable
Applicants who provide clear and complete information will be prioritised.
Pay: ₹15,000.00 - ₹40,000.00 per month
Application Question(s):
- Are you able to work full-time from our office at Eco Tower, Noida? (Yes/No)
- Are you comfortable working office hours aligned with Australian customers? (Yes/No)
- Have you previously spoken with Australian, UK, US or other international customers? (Yes/No)
- What is your current monthly salary, expected salary and notice period?
- What products or services have you previously sold over the phone? (One line answer)
Experience:
- outbound calling or telesales: 1 year (Preferred)
Location:
- Noida, Uttar Pradesh (Noida) (Preferred)
Work Location: In person
