Preferred Background: Hospitality, Hotel Management, Aviation, Customer Relations, Luxury Retail, or Education Admissions
Role Overview
We are looking for a dynamic and customer-focused School Admissions Manager to lead our admissions process and create an exceptional experience for prospective families. The ideal candidate will have a hospitality mindset, excellent communication skills, and the ability to build lasting relationships with parents while driving student admissions.
Key Responsibilities
- Manage the complete admissions process from enquiry to enrollment.
- Generate, track, nurture, and convert admission leads through timely follow-ups.
- Conduct school tours and admission counselling for prospective parents.
- Handle all parent enquiries professionally across phone, email, WhatsApp, and in-person meetings.
- Plan and execute admission events, open houses, orientations, and community outreach activities.
- Build strong parent relationships and ensure an outstanding admissions experience.
- Coordinate with the marketing and academic teams to support admission campaigns and student onboarding.
- Maintain accurate admission records, CRM updates, and regular admissions reports.
- Recommend strategies to improve admissions, parent engagement, and conversion rates.
Qualifications & Skills
- Bachelor's degree in Hospitality, Business Administration, Marketing, or a related field.
- 3–7 years of experience in hospitality, customer service, admissions, or a client-facing role.
- Excellent communication, presentation, and interpersonal skills.
- Strong organizational, event management, and relationship-building abilities.
- Proficiency in Microsoft Office, Google Workspace, and CRM software.
Key Performance Indicators (KPIs)
- Admission enquiries generated.
- Lead-to-admission conversion rate.
- Parent satisfaction and engagement.
- Event execution and lead generation.
- Timely follow-up and CRM accuracy.
Ideal Candidate: A service-oriented professional who enjoys interacting with people, organizing events, and delivering a premium experience to every family while achieving admission targets.
Pay: ₹30,000.00 - ₹42,124.57 per month
Work Location: In person
