The Engineer Technical Support will be responsible for providing technical assistance and support for audio and video installations. This role requires a proactive individual who can troubleshoot issues, perform measurements, and ensure the proper functioning of electrical systems.
- Assist in the installation and maintenance of audio and video equipment.
- Perform measurements and diagnostics to ensure optimal performance of systems.
- Provide technical support to clients and team members.
- Document and report on installation processes and maintenance activities.
- Collaborate with other engineers and technicians to resolve technical issues.
- Completion of ITI Electrician course or equivalent.
- 0-3 years of experience in technical support or related fields.
- Knowledge of audio and video maintenance practices.
- Familiarity with electrical measurements and installation techniques.
- Strong problem-solving skills and attention to detail.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Adaptability to changing technologies and environments.
- Timely completion of installation and maintenance tasks.
- High level of customer satisfaction through effective support.
- Consistent adherence to safety and quality standards.
