Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : IBM Db2
Good to have skills : NA
Minimum
2 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve software-related challenges, ensuring the smooth operation of essential applications. You will engage in problem-solving activities, analyze system performance, and contribute to the continuous improvement of processes and systems, all while maintaining a focus on delivering high-quality support to users and stakeholders.
Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Assist in the documentation of processes and solutions to enhance team knowledge.
- Engage in continuous learning to stay updated with the latest technologies and best practices.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in IBM Db2.
- Strong analytical skills to diagnose and resolve issues effectively.
- Experience with database management and optimization techniques.
- Familiarity with application support methodologies and best practices.
- Ability to work collaboratively in a team-oriented environment.
Additional Information:
- The candidate should have minimum 2 years of experience in IBM Db2.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.
