About the role
Refer to Responsibilities
You will be responsible for
Job Summary:
Lead will be accountable to support the business in making informed decisions by producing tools and data which will enable the
Customer teams to take Informed decisions. Responsible for managing Tesco Clubcard processes end-to-end, leveraging data analysis
to identify trends, improve operational efficiency, and ensure accuracy and timeliness. The role involves driving continuous improvement
initiatives, mitigating risks, and supporting cost-reduction projects across the Clubcard network.
In this job, I’m accountable for:
Following our Business Code of Conduct and always acting with integrity and due diligence and have these specific risk responsibilities:
- Understands business needs and in depth understanding of Tesco Clubcard, Online & Marketplace .
- Own Clubcard Statement/ Dashboards/ personalisation for all Tesco customers and manage critical paths, meeting schedules, and
documentation.
- Builds on Tesco processes and knowledge internally and in the market by learning new technology and training the team
- Ensuring appropriate work allocation across team members, optimizing team utilization, contributing to enhanced process
documentation, and actively engaging with stakeholders at every level.
- Extracting and transforming daily/weekly data to inbound distribution planners to plan and ensure smooth operations
- Setting Quality check in place for validating the output to ensure consistency and highlighting any potential issues
- Responsible for checking and validating supplier performance to help drive improvement in line with the business goals and objective
- Performing adhoc research and analysis to diagnose recent performance and operational issues to UK LST
- Balancing and prioritising work across short-term projects and long-term initiatives
Key people and teams I work with in and outside of Tesco:
People, budgets and other resources I am accountable for
in my job:
- Staying up-to-date on relevant industry regulations, competitor news and share best practices
- Clubcard Proposition team
NA
- Collaborating with teams across the wider business, including Supply Chain and other fulfilment specialists, to identify current/potential
- Clubcard Partnership team
opportunities and develop the right solutions for our customers and our business
- External Clubcard Partners
- Clubcard Technology & Product teams
- Ensure RCA documents are built and maintained for past errors and pro-active thinking to mitigate future errors
- CEC team
- Responsible for completing tasks and projetcs within agreed KPI's
- Solves problems by suggesting solution alternatives
Operational skills relevant for this job:
Experience relevant for this job:
- Proficient in SQL, VBA, Hive, Python, Tableu and Alteryx
- Any Graduate with 7 to 10 Years of Experience of working with
- Excellent problem solving skills translating complex issues into
Online content systems.
clear and actionable frameworks
- Worked on large data set
- Skilled in making Dashboards
- Building relationships with stakeholders
- Strong written and verbal communication, ability to engage with
- Problem solving
stakeholders at all levels
- Organised and enjoys juggling multiple tasks
- Turn Data into actionable insight - Understand
- Strong influencer, great at working with partners
- Nurture meaningful Customer Relationships
- Problem-solving skills and analytical mindset - Skilled
vels
Refer to Responsibilities
Whats in it for you?
At Tesco, we are committed to providing the best for you.
As a result, our colleagues enjoy a unique, differentiated, market- competitive reward package, based on the current industry practices, for all the work they put into serving our customers, communities and planet a little better every day.
Our Tesco Rewards framework consists of pillars - Fixed Pay, Incentives, and Benefits.
Total Rewards offered at Tesco is determined by four principles - simple, fair, competitive, and sustainable.
Salary - Your fixed pay is the guaranteed pay as per your contract of employment.
Performance Bonus - Opportunity to earn additional compensation bonus based on performance, paid annually
Leave & Time-off - Colleagues are entitled to 30 days of leave (18 days of Earned Leave, 12 days of Casual/Sick Leave) and 10 national and festival holidays, as per the company’s policy.
Making Retirement Tension-FreeSalary - In addition to Statutory retirement beneets, Tesco enables colleagues to participate in voluntary programmes like NPS and VPF.
Health is Wealth - Tesco promotes programmes that support a culture of health and wellness including insurance for colleagues and their family. Our medical insurance provides coverage for dependents including parents or in-laws.
Mental Wellbeing - We offer mental health support through self-help tools, community groups, ally networks, face-to-face counselling, and more for both colleagues and dependents.
Financial Wellbeing - Through our financial literacy partner, we offer one-to-one financial coaching at discounted rates, as well as salary advances on earned wages upon request.
Save As You Earn (SAYE) - Our SAYE programme allows colleagues to transition from being employees to Tesco shareholders through a structured 3-year savings plan.
Physical Wellbeing - Our green campus promotes physical wellbeing with facilities that include a cricket pitch, football field, badminton and volleyball courts, along with indoor games, encouraging a healthier lifestyle.
About Us
At Tesco, inclusion is at the heart of everything we do. We believe in treating everyone fairly and with respect, valuing individuality and uniqueness to create a true sense of belonging. Diversity and inclusion are deeply embedded in our values—we treat people how they want to be treated. Our goal is for all colleagues to feel they can be themselves at work, and we are committed to helping them thrive. Across the Tesco group, we are building an inclusive workplace that actively celebrates the cultures, personalities, and preferences of our colleagues, who in turn contribute to the success of our business and reflect the diversity of the communities we serve.
At Tesco Bengaluru, we are proud to be a Disability Confident Committed Employer, highlighting our commitment to creating a supportive environment for individuals with disabilities. We are dedicated to offering equal opportunities for all candidates and encourage applicants with disabilities to apply. Our recruitment process is fully accessible, and we are happy to provide reasonable adjustments during interviews. If you need any accommodations to participate in the recruitment process, please let us know. We are here to ensure that everyone has the chance to succeed.
We also believe in fostering a work environment where you can excel both professionally and personally. Our hybrid model allows you to work flexibly—spend 60% of your week collaborating in person with colleagues at our office locations or local sites, and the rest of the time working remotely. We understand that everyone’s life journey is unique, whether you are starting your career, pursuing passions, or navigating life changes, and we are here to support you. Flexibility is a core part of our culture, and we encourage open conversations about how we can best accommodate your needs, so talk to us throughout your application process on the support required.
