Company: Pacific Pearl Holidays
Location: Delhi NCR
Department: Sales & Business Development
Employment Type: Full-Time
Experience: Minimum 2–3 Years
Industry: Travel & Tourism / DMC / Outbound Travel
About Pacific Pearl Holidays
Pacific Pearl Holidays is a Destination Management Company (DMC) specialising in Australia and New Zealand. We work with travel agents, tour operators and corporate partners to provide FIT holidays, customised itineraries, group tours, MICE and incentive travel, educational tours and other ground-handling services.
We are looking for an energetic and relationship-driven Area Sales Manager – Delhi NCR to strengthen our B2B presence and develop business across Delhi, Noida, Gurugram and the wider NCR market.
Key Responsibilities
The Area Sales Manager will be responsible for developing and growing Pacific Pearl Holidays' B2B business across the assigned territory.
Travel Agent Sales & Business Development
- Regularly visit travel agencies, tour operators and other B2B travel partners across Delhi NCR.
- Introduce and promote Pacific Pearl Holidays and our Australia & New Zealand products and services.
- Develop new travel agent accounts and maintain strong relationships with existing partners.
- Generate new FIT, group, MICE, incentive and special-interest travel enquiries.
- Identify travel agents with strong potential for Australia and New Zealand business.
- Conduct regular face-to-face sales calls, meetings and product presentations.
- Follow up with agents on quotations, pending enquiries and potential bookings.
- Work towards monthly and quarterly sales, enquiry and revenue targets.
- Maintain an active pipeline of potential agents, enquiries and upcoming business opportunities.
Market Development
- Increase awareness and visibility of Pacific Pearl Holidays within the Delhi NCR travel trade.
- Develop business opportunities across Delhi, Gurugram, Noida, Ghaziabad, Faridabad and surrounding markets.
- Identify new travel agencies and maintain an organised database of potential and existing partners.
- Identify high-potential agents handling premium FIT, groups, MICE and corporate travel.
- Monitor competitor activity, market pricing and Australia/New Zealand travel trends.
- Provide regular feedback to management regarding market requirements, agent feedback and potential opportunities.
- Participate in sales events, roadshows, networking events, trade exhibitions and agent presentations when required.
Relationship Management
- Build long-term relationships with travel agents rather than focusing only on individual transactions.
- Maintain regular contact and follow-ups with key accounts.
- Support agents with destination and product knowledge for Australia and New Zealand.
- Coordinate closely with our reservations, operations and costing teams to ensure enquiries are handled efficiently.
- Encourage repeat business from existing travel agents.
- Reactivate dormant accounts and identify opportunities to increase business from existing partners.
- Ensure Pacific Pearl Holidays remains top-of-mind with agents for Australia and New Zealand enquiries.
Candidate Requirements
- Minimum 2–3 years of experience in travel sales, B2B travel, outbound tourism, DMC sales or a related travel industry role.
- Existing relationships with travel agents across Delhi NCR will be a strong advantage.
- Experience selling international destinations or working with an outbound travel company/DMC is preferred.
- Good communication, negotiation and presentation skills.
- Comfortable spending a significant amount of time in the market visiting travel agents.
- Self-motivated and capable of managing an assigned sales territory independently.
- Strong follow-up and relationship-management skills.
- Basic knowledge of Microsoft Excel, Word, email and CRM/reporting systems.
- Good written and spoken English and Hindi.
- Knowledge of Australia and New Zealand as travel destinations will be an advantage but is not mandatory.
- Graduate preferred; however, relevant travel industry experience will be given greater importance.
Travel Requirements
This is primarily a field-sales role, not a desk-based sales position.
The candidate should be comfortable travelling extensively across Delhi NCR to meet travel agents and may occasionally be required to travel to other markets in North India for sales visits, roadshows and trade events.
Approved business travel expenses will be reimbursed as per company policy.
Key Performance Indicators (KPIs)
Performance will primarily be measured on:
- Number of travel agents contacted and visited
- Number of new travel agent relationships developed
- Number of active B2B accounts
- Number and quality of enquiries generated
- Conversion of enquiries into confirmed bookings
- Revenue generated from the assigned territory
- Growth of existing travel agent accounts
- Reactivation of dormant accounts
- Regularity and quality of agent follow-ups
- Market feedback and reporting
- Achievement of monthly and quarterly sales targets
What We Offer
- Opportunity to represent an established Australia & New Zealand DMC.
- Fixed salary based on experience.
- Performance-based incentives.
- Reimbursement of approved local and outstation travel expenses.
- Product and destination training for Australia and New Zealand.
- Support from our reservations, costing and operations teams.
- Opportunity to develop and manage one of the company's key B2B markets.
- Long-term career growth opportunities within the organisation.
Ideal Candidate
We are looking for someone who is active in the Delhi NCR travel trade and enjoys being in the market meeting travel agents.
This position is particularly suitable for someone who already has a good network of travel agents and can independently develop new relationships, generate enquiries and grow accounts.
The successful candidate should be commercially driven while maintaining strong relationships with our travel partners. The objective is to make Pacific Pearl Holidays a preferred DMC for Australia and New Zealand among travel agents across Delhi NCR.
Job Location: Delhi NCR
Experience: 2–3+ Years in Travel/Tourism Sales
Industry: Travel & Tourism
Role: B2B Sales / Business Development / Area Sales
Pay: ₹30,000.00 - ₹75,000.00 per month
Work Location: In person
