Job Title: ServiceNow Architect – Integrated Risk Management (IRM /GRC)
Experience Level: 10+ Years
Location: Bengaluru, Onsite
Employment Type: Full-time
Virtual Interview, Relocation-OpenBudget: 30-34 LPA
Role Overview
We are seeking a seasoned ServiceNow Architect with deep expertise in Integrated Risk Management (IRM) to lead our GRC strategies. As a senior technical leader, you will be responsible for designing scalable, secure, and compliant architectures that integrate risk management into our broader enterprise ecosystem. You will serve as the primary subject matter expert (SME) for IRM while providing architectural guidance across other ServiceNow modules.
Key Responsibilities
- Solution Architecture: Lead the end-to-end architecture and design of ServiceNow IRM applications (Policy & Compliance, Risk Management, Audit Management, Vendor Risk Management, and Business Continuity Management).
- Strategic Implementation: Translate complex business requirements (ISO, NIST, GDPR, SOX) into technical ServiceNow solutions, ensuring best practices in GRC implementation.
- Cross-Module Integration: Design integrations between IRM and other ServiceNow modules (ITSM, SecOps, ITOM, CMDB) as well as external third-party tools (e.g., Tenable, Qualys, Archer).
- Technical Leadership: Mentor development teams, conduct code reviews, and oversee the technical delivery of the ServiceNow platform roadmap.
- Stakeholder Management: Act as a trusted advisor to C-level executives and Compliance Directors, bridging the gap between technical capabilities and business risk objectives.
- Platform Health: Ensure the stability, scalability, and upgradability of the ServiceNow platform, minimizing technical debt.
Required Qualifications
- Experience:
- 10+ years of total IT experience with a strong background in Enterprise Software Architecture.
- Minimum 5+ years of dedicated experience on the ServiceNow platform.
- Proven track record of leading at least 3 end-to-end implementations of ServiceNow IRM/GRC.
- Technical Expertise:
- Deep proficiency in ServiceNow IRM/GRC suite: Policy & Compliance, Risk Management, Audit Management, Vendor Risk Management (VRM).
- Strong understanding of the CMDB (Common Service Data Model - CSDM) and its critical role in risk assessment.
- Experience with scripting (JavaScript, Glide API) and custom integrations (REST/SOAP).
- Certifications (Must Have):
- Certified System Administrator (CSA)
- Certified Implementation Specialist – Risk and Compliance (CIS-RC) OR Vendor Risk Management (CIS-VRM)
Preferred Qualifications ("Good to Have")
- Broader ServiceNow Knowledge: Experience architecting solutions in ITSM, ITOM, or SecOps is highly desirable.
- AI & Automation: Interest or experience in leveraging Now Assist (GenAI) or Predictive Intelligence for risk assessment automation.
- Industry Certifications: CISA, CISM, CRISC, or CISSP certifications are a major plus.
- Legacy Migration: Experience migrating from legacy GRC tools (e.g., RSA Archer, MetricStream) to ServiceNow.
Soft Skills
- Exceptional communication skills with the ability to articulate complex technical risks to non-technical stakeholders.
- Strong analytical problem-solving skills and a consulting mindset.
- Ability to work independently and lead diverse global teams.
Pay: ₹3,000,000.00 - ₹3,400,000.00 per year
Benefits:
- Health insurance
- Provident Fund
Application Question(s):
- Current CTC & Notice Period?
- Experience in Integrated Risk Management?
Work Location: In person
