Key Responsibilities:
- Handle inbound and outbound customer calls professionally.
- Follow up with existing and potential customers.
- Maintain customer details and call records in the CRM system.
- Respond to customer enquiries and provide accurate information.
- Schedule appointments and follow up on leads.
- Resolve customer queries and complaints or escalate them to the concerned department.
- Maintain regular follow-ups to improve customer engagement and conversion.
- Achieve daily and monthly calling and performance targets.
- Coordinate with the sales and branch teams when required.
Requirements:
- Good communication skills in Tamil and English.
- Basic computer and CRM knowledge.
- Ability to handle customers professionally and politely.
- Strong follow-up and customer-handling skills.
- Freshers can also apply.
- Training will be provided to selected candidates.
For Applications & Enquiries:
Email: [email protected]
HR Contact: +91 98405 51850
Pay: ₹15,000.00 - ₹25,000.00 per month
Benefits:
- Cell phone reimbursement
- Flexible schedule
- Provident Fund
Work Location: In person
