Contact: 85929 79791 Job Location: KOLLAM
Responsibilities:
- Serve as the initial point of contact for customer inquiries and issues, responding professionally and empathetically.
- Identify and resolve customer concerns, ensuring their satisfaction and exceeding expectations.
- Develop in-depth product knowledge and provide accurate information to customers.
- Assist customers with order processing, shipment tracking, and returns or exchanges.
- Maintain accurate records of customer interactions and inquiries.
Required skills and qualifications:
- Proven customer service experience, preferably in a customer service or retail environment.
- Strong communication skills, both verbal and written.
- Excellent problem-solving and conflict-resolution abilities.
- Excellent communication and interpersonal abilities.
- Strong problem-solving skills and the ability to resolve customer issues.
Contact: 85929 79791
Location:
Pulimoottil Silks | Kollam
Residency Rd, Chinnakada, Kollam
Job Types: Full-time, Permanent
Pay: From ₹18,000.00 per month
Work Location: In person
