Key Responsibilities:
business clients (B2B) to collect overdue payments.
Follow up on outstanding invoices through Calling and coordination with internal teams.
Build and maintain strong relationships with clients to ensure smooth collections.
Negotiate payment plans and settlements in line with company policies.
Track and update collection status in the system on a daily basis.
Handle disputes and escalate unresolved issues to the management.
Ensure adherence to legal and compliance guidelines during collections.
Meet monthly collection targets and performance benchmarks.
Coordinate with sales and accounts teams for reconciliation.
Key Requirements:
Education: Graduate (any discipline)
Experience: 6 Months to 2 years
Strong negotiation and communication skills
Ability to handle difficult conversations professionally
Basic understanding of finance and invoicing
Skills Required:
Negotiation & persuasion
Relationship management
Problem-solving attitude
Time management
Basic computer knowledge (Excel / CRM tools)
Key Performance Indicators (KPIs):
Collection target achievement
Reduction in overdue accounts
Client satisfaction & retention
Pay: ₹5,000.00 - ₹17,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Provident Fund
Work Location: In person
