About Embrace
Embrace is committed to creating meaningful experiences by delivering exceptional services with professionalism, care, and excellence. We are looking for a dynamic Front Office Executive who will be the face of our organization and ensure a warm, seamless experience for every visitor and client.
Job Summary
The Front Office Executive (posting- eMbrace Centre at Rainbow Children Hospital) will be responsible for managing the reception area, greeting visitors, handling calls, coordinating appointments, and providing administrative support to ensure smooth day-to-day office operations. The ideal candidate should have excellent communication skills, a professional demeanor, and a customer-centric approach.
Key Responsibilities
- Welcome visitors, clients, and guests with professionalism and courtesy.
- Manage incoming calls, emails, and front desk inquiries.
- Maintain visitor records and ensure adherence to office security protocols.
- Coordinate meeting room bookings and assist with meeting arrangements.
- Handle courier, mail, and document management.
- Support administrative activities, including office supplies and vendor coordination.
- Coordinate with different departments to facilitate smooth office operations.
- Maintain a clean, organized, and presentable reception area at all times.
- Assist HR and Administration with employee onboarding logistics and other office-related activities.
- Ensure a positive first impression by delivering excellent customer service.
Qualifications
- Graduate in any discipline.
- 1–3 years of experience in Front Office, Reception, Customer Service, or Administration in hospital set up.
- Excellent verbal and written communication skills in English and Hindi.
- Proficiency in MS Office (Word, Excel, Outlook).
- Strong interpersonal, organizational, and multitasking skills.
- Pleasant personality with a professional appearance and positive attitude.
Preferred Skills
- Customer-focused mindset with excellent etiquette.
- Ability to prioritize tasks and work efficiently in a fast-paced environment.
- Strong coordination and problem-solving skills.
- Experience in healthcare, wellness, hospitality, or corporate environments will be an added advantage.
Why Join Embrace ?
- Opportunity to work in a growing and professional organization.
- Collaborative and employee-friendly work culture.
- Learning, development, and career growth opportunities.
- Competitive compensation and benefits.
Pay: ₹15,000.00 - ₹25,000.00 per month
Work Location: In person
