Job description:
Key Responsibilities
- Prepare quotations, offers, Sales Contracts, and Proforma Invoices (PI).
- Coordinate with customers and regional sales representatives regarding pricing, order confirmation, and delivery schedules.
- Follow up with customers for approvals and feedback on submitted offers.
- Maintain strong coordination with internal sales and operations teams.
Order Processing & Production Coordination
- Process customer orders accurately in SAP/ERP systems.
- Coordinate with production and procurement teams for timely execution of orders.
- Track order progress and ensure dispatch as per committed timelines.
Logistics & Export Documentation
- Coordinate shipment activities with logistics partners and customers.
- Prepare and verify export documents including:
- Commercial Invoice
- Packing List
- Certificate of Analysis (COA)
- Certificate of Origin (COO)
- Bill of Lading (BL)
- End User Certificate
- Handle shipment insurance and chamber attestation documentation.
- Ensure compliance with export and LC documentation requirements.
Reporting & Customer Support
- Maintain sales records, shipment tracking, and order status reports.
- Prepare weekly shipment and production reports.
- Respond to customer inquiries related to orders, dispatches, and deliveries.
- Support customers in resolving shipment or order-related concerns.
Required Skills & Qualifications
- Bachelor’s degree in Business Administration, Supply Chain, Logistics, or related field.
- 2–5 years of experience in Sales Coordination, Export Operations, Logistics, or Order Processing.
- Knowledge of SAP/ERP systems preferred.
- Good understanding of export documentation and shipping processes.
- Strong communication and coordination skills.
- Proficiency in MS Excel and reporting tools.
- Ability to manage multiple tasks and meet deadlines.
Preferred Skills
- Experience in international sales support/export operations.
- Knowledge of Letter of Credit (LC) documentation.
- Strong follow-up and customer handling skills.
- Attention to detail and problem-solving ability
Pay: ₹50,000.00 - ₹75,000.00 per month
Work Location: In person
