Sholinganallur, Tamil Nadu
Job Summary
Level‑3 support for Windows Server and VMware virtualization platforms
Key Responsibilities
Provide Level‑3 (L3) support for Windows Server and VMware virtualization platforms, including critical incident resolution.\r\nAct as the final escalation point for complex infrastructure issues escalated from L1/L2 teams.\r\nLead and participate in major incident (P1/P2) management, outage resolution, and service restoration.\r\nPerform thorough Root Cause Analysis (RCA) and implement corrective and preventive measures.
Skill Requirements
Level‑3 skill for Windows Server and VMware virtualization platforms
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