JOB DESCRIPTION
MIS & Automation Manager
Position
MIS & Automation Manager
Department
MIS
Reports To
Managing Director (MD)
Location
HO, Panvel
Type
Full-time, Individual Contributor
1. Role Purpose
To own and run BFPL's entire MIS function as a hands-on builder — designing, automating, and maintaining all departmental reporting and dashboards. The role exists to make BFPL data-driven at scale: accurate numbers, on time, with minimal manual effort.
2. Key Responsibilities
A. MIS Automation (Build & Run)
- Build and automate all departmental MIS — Credit, Operations, Collections, Accounts, HR, Audit/Compliance, Branch Ops
- Replace manual / Excel-based reports with automated pipelines and scheduled dashboards
- Maintain a single source of truth — eliminate report mismatches across departments
- Ensure daily / weekly / monthly reports run reliably without manual intervention
B. Dashboards & Reporting
- Design MD-level and department-head dashboards across all key business and operational metrics
- Build self-serve dashboards so department heads pull their own numbers — reducing dependency on MIS
- Standardise report formats, definitions, and frequency across all departments
C. AI-Assisted Automation (Tool, not process-owner)
- Use AI tools to enhance reporting — anomaly detection, automated report commentary, query-based reporting
- Recommend automation opportunities to department heads
D. Data Governance & Integrity
- Maintain data accuracy, integrity, and reconciliation against source systems (LMS / core)
- Ensure all reports and automations are auditable with clear data lineage
3. Technical Skills (Must-Have)
Skill
Level
SQL (querying, joins, optimisation)
Strong / hands-on
Power BI (or equivalent BI tool)
Strong / hands-on
Advanced Excel (Power Query, pivots, automation)
Expert
Python (data automation, analysis)
Working to strong
Data modelling & pipeline building
Strong
AI / automation tools for reporting
Working knowledge, willing to build
4. Domain & Functional Knowledge
- Understanding of gold loan / NBFC metrics — AUM, LTV, NPA, DPD, disbursement, collections, CIBIL
- Familiarity with branch operations and lending data flow
5. Experience & Qualification
Field
Requirement
Experience
5–8 years in MIS / Automation; min 2–3 years in NBFC / BFSI preferred
Qualification
Graduate / Postgraduate in Finance, Statistics, Data, Commerce, or related
Industry
NBFC / Bank / Fintech / Gold loan strongly preferred
6. Behavioural Competencies
- Ownership and accountability — runs MIS end-to-end without hand-holding
- Structured, root-cause problem solver
- High attention to data accuracy and integrity
- Builds scalable, auditable systems — avoids over-engineering
- Strong communication with department heads and MD
7. Key Result Areas (KRAs)
KRA
Outcome Measure
MIS automation
% of reports automated vs. manual
Report reliability
On-time, error-free delivery rate
Dashboard adoption
Department heads self-serving data
Data integrity
Reconciliation accuracy vs. source
Job Type: Full-time
Pay: ₹30,000.00 - ₹35,000.00 per month
Benefits:
- Health insurance
- Leave encashment
- Provident Fund
Work Location: In person
