Job Title:
Customer Support Executive – Non-Voice (Chat/Email/Voice) | International BPO | Pune
Job Type: Full-Time (Work From Office)
Location: Pune
Salary: Up to ₹5.8 LPA
Working Days: 5 Days Working | 2 Rotational Offs
Shift: Rotational (including night shifts)
Job Overview
We are hiring for a leading international BPO for Non-Voice (Chat & Email Support) roles. This is an excellent opportunity for candidates who prefer back-end/customer support without heavy calling and want to build a career in the BPO industry.
Key Responsibilities
Handle customer queries via Chat and Email support
Provide accurate and timely resolution to customer concerns
Maintain professional and clear written communication
Follow defined processes, quality guidelines, and SLAs
Manage multiple chats/emails simultaneously
Ensure high levels of customer satisfaction
Eligibility Criteria
Fresher and experienced candidates can apply
Undergraduate / Graduate (any stream)
Good written English communication is mandatory
Basic computer knowledge and typing skills
Comfortable with rotational shifts (including night shifts)
Willing to work from office (Viman Nagar, Pune)
Required Skills
Strong written communication and grammar
Good typing speed and accuracy
Attention to detail
Ability to multitask and work in a fast-paced environment
Customer-focused approach
Why Join Us
Opportunity to work with a leading global organization
Competitive salary up to ₹5.5 LPA
Professional and growth-oriented work environment
Career progression opportunities
Application Process
Share your updated CV at: [email protected]
Contact/WhatsApp: +91-9518566395
Important Note
This is a Non-Voice role, but selection is strictly based on written English communication skills.
Only apply if you are confident in your English writing ability.
Job Types: Full-time, Fresher, Permanent
Pay: ₹28,000.00 - ₹40,000.00 per month
Benefits:
- Commuter assistance
- Food provided
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person
