Electronic Data Processing - IT Infrastructure & Network Support
Department Information Technology (IT) Reports To IT Manager / Head of Technology
Location Qikink - Tiruppur / Coimbatore Units Experience 1-3 years preferred
Role Summary
The EDP Associate is responsible for maintaining Qikink's IT infrastructure across office and factory locations,
including computers, networks, internet connectivity, CCTV, firewalls, antivirus, Wi-Fi and IT assets. The role ensures
reliable, secure and uninterrupted day-to-day IT operations.
Key Responsibilities
- Install, configure and maintain desktops, laptops, printers, scanners and other IT hardware.
- Manage LAN, Wi-Fi, routers, switches, firewalls, internet links and structured network cabling.
- Monitor and troubleshoot network connectivity across all office and factory buildings.
- Install, update and monitor antivirus, endpoint security, operating-system patches and user access controls.
- Configure and maintain CCTV cameras, NVR/DVR systems and related monitoring infrastructure.
- Provide timely technical support to employees for hardware, software, printer and network issues.
- Maintain IT asset inventory, device allocation records, warranties, licenses and service history.
- Perform preventive maintenance, system health checks, backups and basic disaster-recovery support.
- Coordinate with internet providers, CCTV vendors and IT service partners for maintenance and procurement.
- Maintain network diagrams, device configurations, passwords/access records and IT SOP documentation securely.
Key Skills
- Working knowledge of Windows systems and basic server administration.
- Understanding of TCP/IP, LAN/WAN, Wi-Fi, VPN, firewalls, switches and network troubleshooting.
- Practical knowledge of CCTV, IP cameras, NVR/DVR and cabling.
- Good troubleshooting, documentation and vendor-coordination skills.
- Ability to respond quickly to IT incidents across multiple locations.
Qualification
Diploma / B.Sc. / BCA / B.E. / B.Tech in Computer Science, Information Technology, Electronics or a related discipline.
Freshers with strong practical knowledge may also be considered.
Key Performance Indicators
System & network uptime Incident response and resolution time
Preventive-maintenance completion CCTV and security-system availability
IT asset inventory accuracy Compliance with backup and security procedures
Qikink - Internal HR Recruitment Document EDP Associate
Pay: ₹20,000.00 - ₹30,000.00 per month
Benefits:
- Leave encashment
- Provident Fund
Work Location: In person
