The AGM – Sales is responsible for leading and governing the complete business generation and customer lifecycle functions including Direct Sales, Channel Sales, Presales, Post sales, Marketing, Branding, and Digital Marketing. Reporting directly to the CXO, the role drives strategic revenue growth, operational excellence, customer experience, process governance, and organizational effectiveness across all verticals. It contributes to overall business success by ensuring alignment between lead generation, sales conversion, collections, branding, and customer servicing while building a high-performing and process-driven organization.
- Own and drive overall business revenue, conversion, and growth objectives across all sales channels and customer touchpoints.
- Develop and execute integrated business strategies covering Direct Sales, Channel Sales, Presales, Marketing, and Digital Marketing.
- Monitor business performance, market trends, competitor activity, and customer behaviour to drive strategic decision-making.
- Drive improvement in site visit-to-booking conversion, booking-to-agreement conversion, and overall sales efficiency.
- Ensure alignment between lead generation, lead qualification, sales conversion, and customer onboarding processes
- Oversee lead generation, response efficiency, and lead-to-site visit conversion performance.
- Ensure strong CRM governance, lead tracking accuracy, and process adherence across presales operations.
- Strengthen the channel partner ecosystem through structured engagement and governance frameworks.
- Oversee post sales operations including collections, ATS efficiency, documentation governance, and escalation resolution.
- Drive collection efficiency and process discipline across post sales operations.
- Lead marketing, branding, and digital marketing initiatives aligned with business objectives and revenue goals.
- Monitor digital campaign effectiveness, lead quality, customer acquisition cost, and branding impact.
Pay: ₹100,000.00 - ₹200,000.00 per month
Benefits:
- Flexible schedule
- Provident Fund
Work Location: In person
