Sr. Analyst - Process Analytics - Supply Chain - Procurement
Ready to turn bold ideas into real-world impact?
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.
Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.
Job Description
Key Responsibilities:
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Procurement & Order Management:
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Manage the order-to-supplier process from requisition to delivery.
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Issue purchase orders and ensure timely fulfilment from suppliers.
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Track order status and update internal teams on delivery timelines.
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Vendor Management:
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Establish and maintain relationships with key vendors.
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Negotiate pricing, contracts, and terms of service with suppliers.
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Handle vendor inquiries and resolve order discrepancies.
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Service Level & Backorder Reporting:
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Monitor supplier performance and compliance with service-level agreements (SLAs).
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Create regular reports on backorders, delivery times, and service levels.
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Implement corrective actions with suppliers for underperformance.
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Inventory & Stock Management Support:
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Collaborate with inventory teams to ensure stock levels meet operational needs.
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Assist in managing backorders and prioritizing urgent stock replenishments.
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Continuous Improvement:
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Identify opportunities for process improvements within procurement workflows.
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Support procurement cost-saving initiatives and supplier performance improvement.
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Understands VBA or Power apps for capitalising on automation opportunity.
Qualifications:
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Bachelor’s degree in supply chain management, Business, or related field.
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Experience in procurement, vendor management, or supply chain.
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Familiarity with order-to-supplier processes, inventory management, and reporting.
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Excellent negotiation, communication, and vendor relationship skills.
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Strong organizational and multitasking abilities.
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Proficiency in procurement or ERP systems (SAP S4Hana).
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Experience with service-level reporting and performance tracking is a plus.
Key Skills:
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Procurement Expertise: Strong understanding of supplier order management and procurement processes.
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Vendor Management: Proven ability to build and maintain relationships with vendors while driving performance.
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Analytical Skills: Ability to analyse service-level metrics and backorder reports, providing actionable insights.
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Negotiation & Problem Solving: Skilled in negotiating contracts and resolving discrepancies with vendors.
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Attention to Detail: Ensures all procurement activities meet business needs and quality standards.
Qualifications
Bachelors - Business Analytics, Bachelors - Computer Science, Bachelors - Statistics, Masters - Data Science
Certifications
APICS Certified in Production and Inventory Management (CPIM) - Lincoln LandLincoln Land, Certified Procurement Professional (CPP) - International Institute for Procurement and Market Research (IIPMR)International Institute for Procurement and Market Research (IIPMR), Certified Professional in Supply Management (CPSM) - Institute for Supply Management (ISM)Institute for Supply Management (ISM), Certified Purchasing Manager (CPM) - Institute for Supply Management (ISM)Institute for Supply Management (ISM)
Required Skills
Agile Methodology, Agile Methodology, Collaboration Tools, Delivery Logistics, Design Thinking, eSourcing, Executive Presence, Field Operations, Help Desk Operations, Inclusion, Lean Six Sigma (LSS), Microsoft Excel, Microsoft Visual Basic for Applications, Personal Effectiveness, Procurement Analytics, Procurement Operations, Purchase Order Request, Service Parts Management, Sourcing Management, Sourcing Strategies, Spare Parts Management, Spot Buy, Storytelling, Supplier Management, Supply Chain Management (SCM) {+ 1 more}
Language
English
Language Proficiency -
Proficient - C2
Additional Job Location -
Job Type
Regular
Master Skill List -
Process Analytics - Supply Chain - Procurement
Remote Type -
Office
Work Shift -
Flex Time (India)
Why join Genpact?
- Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
- Make an impact – Help global enterprises solve business challenges that matter
- Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
- Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
- Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
