Greeting from the day
we are hirirng
Role: Jira Admin
Exp: 5+Years
Locations: Bangalore
Job Description:
Minimum of [2+] years of experience as a Jira Administrator, with focus on Jira Cloud
(SaaS). Strong understanding of Jira project configurations, issue types, workflow
schemes, permission schemes, and screen schemes.
Experience with Jira automation rules, JQL, and dashboard/report creation.
Familiarity with Confluence and basic administration tasks.
Knowledge of Jira Service Management (request types, SLAs, knowledge base
integration).
Ability to communicate clearly with technical and non-technical stakeholders.
Experience working in Agile environments (Scrum, Kanban).
Strong troubleshooting and problem-solving skills.
Preferred Qualifications:
Atlassian certifications (e.g., ACP-120: Jira Administration for Cloud).
Experience with third-party Atlassian Marketplace apps (e.g., ScriptRunner, JMWE,
Automation for Jira).
Familiarity with REST APIs for Jira and scripting (Python, Bash, or similar) is a plus.
Exposure to ITIL processes or experience working in ITSM environments.
Opportunity to work with a global, cross-functional team.
Key Responsibilities:
Administer and maintain Atlassian Cloud products (Jira Software, Jira Service
Management, Confluence).
Manage user access, roles, permissions, and group configurations.
Design and implement Jira workflows, screens, custom fields, and automation rules.
Support project teams with configuration and integration requirements.
Configure and manage Jira Service Management queues, SLAs, and customer
portals.
Monitor system performance, manage updates, and coordinate with Atlassian
support for issue resolution.
Create and maintain project templates, dashboards, and filters for reporting and
analysis.
Integrate Jira with other SaaS platforms (e.g., Slack, GitHub, Azure DevOps,
Salesforce).
Train users and document best practices to support effective Jira usage.
Flexible to work on rotational shift.
Interested share your resume to [email protected]/8688322632
Pay: ₹100,000.00 - ₹2,100,000.00 per year
Work Location: In person
