Assist in network design and implementation.
Provide network support across all locations.
Install, configure and support network (wired and wireless) and telecom(PBX/CUCM) equipment.
Coordinate with vendors, partners, service provides, internal and external stakeholders.
Provide network support to users.
Deploy security improvements and system upgrades under guidance of seniors and security team.
Monitor network (wired and wireless) to ensure optimal performance.
Create and maintain network users/permissions.
Support users and infrastructure to minimize user impact.
Create technical support documentation.